12 Service Centre Operations Manager Jobs
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Professional Service Agent (Fixed-Term Contract) Johannesburg, Gauteng, South Africa A 3-year tertiary qualification (Degree/BTech/National Diploma) with relevant business orientation essential. Must be able to work shifts (11pm – 7am, 3am – 11pm, 12 am – 8am and 4am – 12am – times are... 6 days ago
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Helpdesk Operator Bidvest Facilities Management - 7441 Cape Town, South Africa Must be willing to be on standby in case of emergencies, working extra shifts at the discretion of the manager or if the operation requires it. Interact with the customer both upon receiving the request... 12 days ago
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Call Centre Operations Manager Y Recruit - Pretoria, Gauteng Answering agents’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by agents Leading team meetings, asking questions to better... 19 days ago
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Centre Manager Kamaqhekeza Plaza Capital Land - Mpumalanga, ZA Should a CCTV system be present on site, the CM is to ensure that the system remains in good working order and that a service contract, as approved by Capital Land, is put in place to service the equipment... Not specified 20 days ago
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Service Controller (Major Accounts) Johannesburg, Gauteng, South Africa Once an agreed date and time has been obtained from the customer to carry out the service, to schedule technicians using the service app & Webfleet and ensure that the service app is updated, and the service... 23 days ago
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Customer Service Manager Johannesburg, Gauteng, South Africa Our expertise lies in marketing, customer service and technology. We deliver product digitally (online and mobile) and we market through-the-line (TV, print, outdoors, digital etc). We are looking for... 29 days ago
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Customer Service Manager Osiris Trading - Gauteng, ZA Based on your regular staff engagement understand what's making the Contact Centre less desirable and ensure measures are put in place to address such detractors. At the same time understand what can be... Not specified More than 30 days ago
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Call Centre Operations Manager (iGaming and Sportsbook) Cape Town, Western Cape, South Africa Performance Optimization: Track and achieve key metrics like first contact resolution (FCR), average handling time (AHT), and customer satisfaction (CSAT/NPS). Retention Strategies: Work closely with marketing... More than 30 days ago
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Call Centre Manager South Africa If you’re prepared to lead a talented team and contribute to creating world-class player experiences, Our Client wants to hear from you! Apply now and join them on their exciting journey in the dynamic... More than 30 days ago
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Call Centre Manager Initiate International - Sandton, Gauteng 2191, South Africa KPI Management: Monitor key performance metrics such as first contact resolution (FCR), average handling time (AHT), and player satisfaction (CSAT/NPS). If you’re prepared to lead a talented team and contribute... Market related salary More than 30 days ago
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