Quality Assurance Call Centre Jobs

Telebest - Sandton (+1 location)

Assess contact centre for capabilities to reach the sales conversion rate / revenues objectives and deliver the required customer experience Drive sales and operation excellence initiatives

from: jobplacements.com (+1 source) - 11 days ago

Isilumko Staffing (JHB) - Johannesburg

To monitor performance, coach and motivate staff to maximise every selling opportunity, to exceed revenue targets in conjunction with market leads in each market Managing the team's daily operations, ensuring...

from: jobplacements.com (+1 source) - 12 days ago

MiWay Insurance Limited - Gauteng, ZA

Minimum 12 months in the STI environment and client services experience Efficient in handling chat and calls hybrid system Ability to multi-task and cope with pressure Deliverables include, but will not... Not specified

from: mrjobs.co.za - 5 days ago

Isilumko Staffing (JHB) - Johannesburg

The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales...

from: jobplacements.com (+2 sources) - 12 days ago

Randburg, Gauteng, South Africa

Previous experience working with Contact Centre Software (Speech Analytics, Recording and assessment systems) will be advantageous. Provide weekly/monthly reports and feedback to the supervisor/manager...

from: jobleads.co.za - 13 days ago

iMasFinance Co-operative (Ltd) - 0157 Centurion, South Africa

Monitor key performance indicators and incoming workload of agents to maximize productivity, efficiency, compliance, and service levels, and maximise on recovery of written off debt. Manage projects that...

from: simplify.hr - 14 days ago

Sandton, Gauteng, South Africa

Provide input to the CSC (Client Service Centre) budget for the Financial year, identifying operating efficiencies and other opportunities including business process efficiencies. Engage and partner with...

from: jobleads.co.za - 16 days ago

Johannesburg, Gauteng, South Africa

We’re a world-leading smart mobility tech company with over 1,200,000 subscribers across 23 countries, and we’re looking for seasoned QA Agents to join our team in our head office in Rosebank! Document...

from: jobleads.co.za - More than 30 days ago

The Unlimited - 3629 Westville, South Africa

We're on the hunt for a Dialler Manager! Are you a dynamic Dialler Manager with a knack for optimizing call centre systems? Join our South African telesales team and lead our high-performance outbound...

from: simplify.hr - More than 30 days ago

Cape Town, Western Cape, South Africa

Our success is rooted in our passion for our clients, and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business, so it follows that we...

from: jobleads.co.za - More than 30 days ago