Quality Assurer Jobs

Callforce Direct - Cape Town

Monitor Customer Interactions: Evaluate calls, chats, and emails to ensure customer service agents follow company guidelines, compliance requirements, and best practices. Training Support: Assist in training...

from: jobplacements.com - More than 30 days ago

FNB South Africa - Gauteng, ZA

Performs call monitoring and FAIS Supervision on sales and non-sales and provides trend data to Contact centre management team. Maintain and update QA records for all staff and provide information as required... Not specified

from: mrjobs.co.za - 5 days ago

Johannesburg, Gauteng, South Africa

Independently assess calls on a continuous basis and implement corrective and developmental action as required. Investigate all internal and external customer queries and respond via e-mail or telephonically...

from: jobleads.co.za - 5 days ago

Cape Town, Western Cape, South Africa

Review and test all aspects of digital marketing campaigns, including emails, landing pages, segmentation, journey builder activities, etc., within the Salesforce Marketing Cloud & Personalisation platform...

from: jobleads.co.za - 30 days ago

CG Recruitment - Isando, Gauteng, South Africa

- Problem Resolution: Quickly identify and address any quality-related issues, providing effective solutions to maintain operational efficiency. - Technical Expertise: Comprehensive knowledge of leading... R40,001 - R50,000 pm

from: careerjunction.co.za - 23 days ago