Call Centre Manager (JB5091)
View Job- Company Kontak Recruitment - View more jobs
- Salary50000
- LocationRandburg, Gauteng
- Job TypePermanent
We are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer interactions. […]
Proven experience as a Call Centre Manager or similar role. […]
Extensive experience handling inbound calls and improving customer service operations. […]
Ability to analyze performance data and implement improvement strategies. […]
Knowledge of call centre technology, automation tools, and best...
More than 30 days ago from: jobslin.com
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Call Centre Manager (JB5091)
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Ability to analyze performance data and implement improvement strategies. Develop and enforce customer service strategies, ensuring high satisfaction and retention. If you’re passionate about enhancing...