Call Centre Manager Jobs in Randburg

Kontak Recruitment - Randburg, Gauteng

Monitor call centre performance metrics, including response times, resolution rates, and service quality. Knowledge of call centre technology, automation tools, and best practices. Collaborate with internal... 50000

from: jobslin.com - More than 30 days ago

Equate Recruitment - Johannesburg North, Johannesburg Metropolitan, South Africa

Key responsibilities include verifying customer documents, reducing complaints, and optimizing call centre operations through best practices and automation. The ideal candidate will have extensive call... R60 000

from: pnet.co.za - 21 days ago

Ubuntu We Sizwe Two Four Seven Pty Ltd - Johannesburg

Transferring technical knowledge : Ensuring that technical knowledge is effectively transferred to customers Developing and implementing effective sales strategies Managing performance : Managing the team's...

from: jobplacements.com - More than 30 days ago

Professional Career Services - Johannesburg

Lead and manage a team of customer care representatives, providing guidance, training, and Collaborate with other departments within the company to ensure a seamless customer Ability to work in a fast... R40 000 – R70 000 negotiable depending on experience.

from: executiveplacements.com (+1 source) - 20 days ago

Business Capital Group - Johannesburg

Operational Management: Oversee daily call centre operations to ensure adherence to service level agreements (SLAs) and quality standards. Manage scheduling, staffing, and resource allocation to optimize...

from: jobplacements.com - More than 30 days ago

CFS Recruitment - Bedfordview

Validation of claims in line with Company guidelines and Standard Operating Procedures Follow ups & Feedback as per the Service level agreement Effective administrative skills required After Hour call... 5000 Monthly

from: jobplacements.com (+1 source) - 30 days ago

ISTA Personnel Solutions - Johannesburg, Gauteng

I STA Personnel Solutions South Africa - we are a global BPO call centre company, currently searching for a experienced and strong Client Account Manager , to join our rapidly expanding team. The Client...

from: workable.com - 21 days ago

The Appointment Firm - KRUGERSDORP, Gauteng, South Africa

Strong leadership skills with the ability to motivate and manage a growing team. Syst ems and Processes. Team Management NEGOTIABLE - DEPENDING ON EXPERIENCE

from: pnet.co.za - 6 days ago

Kingfisher Recruitment - Bedfordview, Gauteng, South Africa

• Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) • Proficient in MS Office and call centre equipment/software programs • Evaluate performance with... 22K - 25K

from: pnet.co.za - 14 days ago

Moving Heads Personnel - Midrand, Tshwane Metropolitan, Johannesburg Metropolitan, South Africa

Communicating information regarding instructions, processes and procedures to advisors and clients Servicing and maintaining direct client and/or financial advisor base for Life and Investment Products... Neg

from: pnet.co.za - 3 days ago