Contact Centre Agent Jobs in Randburg

iSON Xperiences - Randburg (+1 location)

Ensure correct listening skills and probing techniques are used to establish relevant information. Ensure that customers are informed as to the progress of queries logged but not resolved. Main Responsibilities...

from: jobplacements.com - 4 days ago

iSON Xperiences - Randburg

Escalating faults that cannot be concluded on first contact. Listening attentively to customer queries. Fluency in English and/or Zulu and Sotho Providing relevant information to ensure First Call Resolution...

from: jobplacements.com - 2 days ago

Credit Solutions Services (CSS) - Randburg, Gauteng, South Africa

Adjust dialler settings (e.g., call ratios, drop rates, and dialling strategies) based on campaign needs. Work closely with sales and customer service managers to align dialler strategies with business... Negotiable

from: pnet.co.za - 17 days ago

ICT Engage - Germiston

To monitor customer interactions across multiple channels and share information to the Sales & Service Centre Manager so that mandated service levels standards (SLAs with SOP) are maintained in order for... R12k+ negotiable based on experience

from: jobplacements.com - 19 days ago

Isilumko Staffing (JHB) - Johannesburg

Strong background in reservations / sales / travel company is desirable Conduct a customer needs analysis Resilient Convert calls into sales

from: jobplacements.com - More than 30 days ago

MRB Sales and marketing - Midrand, City of Johannesburg Metropolitan Municipality, Gauteng, 1682, South Africa

To be successful in this role, you will need to have the following: Excellent communication skills

from: freerecruit.co.za - 6 days ago

ICT Engage - germiston, Gauteng

To monitor customer interactions across multiple channels and share information to the Sales & Service Centre Manager so that mandated service levels standards (SLAs with SOP) are maintained in order for... R12k+ negotiable based on experience

from: jobplacements.com - More than 30 days ago

Isilumko Staffing (JHB) - Johannesburg

The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales...

from: jobplacements.com - More than 30 days ago

MRB Sales and marketing - Midrand, City of Johannesburg Metropolitan Municipality, Gauteng, 1682, South Africa

To be successful in this role, you will need to have the following: Excellent communication skills

from: freerecruit.co.za - 10 days ago

Alteram - Midrand, Gauteng, South Africa

Ensure that equipment and systems are used correctly, and malfunctions are reported and escalated to the relevant IT divisions Law Related Qualification / A must i.e. (NQF 5: Higher Certificates and Advanced... R8 000 to R9 000

from: pnet.co.za - 10 days ago