Contact Centre Agent Jobs in Randburg

iSON Xperiences - Randburg (+1 location)

Ensure correct listening skills and probing techniques are used to establish relevant information. Ensure that customers are informed as to the progress of queries logged but not resolved. Working from...

from: executiveplacements.com (+2 sources) - 10 days ago

iSON Xperiences - Randburg (+1 location)

Ensure correct listening skills and probing techniques are used to establish relevant information. Ensure that customers are informed as to the progress of queries logged but not resolved. Working from...

from: executiveplacements.com (+1 source) - 8 days ago

iSON Xperiences - Randburg

The Team Leader is required to manage the performance of the individuals in his/her team through daily interactions, statistical analysis and call monitoring. This includes providing appropriate coaching...

from: jobplacements.com - More than 30 days ago

iSON Xperiences - Randburg

Ensure correct listening skills and probing techniques are used to establish relevant information. Ensure that customers are informed as to the progress of queries logged but not resolved. Working from...

from: executiveplacements.com - More than 30 days ago

iSON Xperiences - Randburg

Set key performance indicators for agents and review agent performance according to KPI’s in conjunction with Contact Centre Manager on a regular basis Compilation, development and maintenance of descriptive...

from: executiveplacements.com - More than 30 days ago

Randburg, Gauteng, South Africa

Assist the Customer Service Business areas through ongoing training and support and the revision and enhancement of existing processes where necessary Frequently visit assigned business areas and hold...

from: jobleads.co.za - More than 30 days ago

iSON Xperiences - Bryanston

Ensure that the customers are called and the resolution is confirmed before queries are closed. Ensure that customers are informed as to the progress of queries logged but not resolved. Main Responsibilities...

from: jobplacements.com - More than 30 days ago

Staffsource - Sandton, City of Johannesburg Metropolitan Municipality, Gauteng, 2031, South Africa

● Good proficiency and navigation skills around a PC, including the internet, good keyboard skills – for accurate data input into the system; ● Good telephone etiquette, a team player; good negotiation...

from: freerecruit.co.za - 11 days ago

Cre8work - Johannesburg

Answering phones from customers professionally and responding to customer inquiries and complaints Identify customer needs, clarify information, research every issue and provide solutions and or alternatives...

from: jobplacements.com - More than 30 days ago

Cortez Executive Search (Pty) Ltd - Johannesburg

We know it takes a special magic to thrive in the high-pressure and customer-focused contact centre environment. Are you the dynamic leader with a passion for driving exceptional customer service and operational...

from: jobplacements.com - 10 days ago