Contact Centre Agent Jobs in Randburg

iSON Xperiences - Randburg

Escalating faults that cannot be concluded on first contact. Listening attentively to customer queries. Fluency in English and/or Zulu and Sotho Providing relevant information to ensure First Call Resolution...

from: jobplacements.com - 7 days ago

iSON Xperiences - Randburg

Ensure correct listening skills and probing techniques are used to establish relevant information. Ensure that customers are informed as to the progress of queries logged but not resolved. Working from...

from: executiveplacements.com - 12 days ago

iSON Xperiences - Randburg

Passionate about ensuring that the customer receives excellent service Ensure that quality standards are met. Customer service experience highly advantageous Providing relevant information to ensure First...

from: jobplacements.com - More than 30 days ago

iSON Xperiences - Randburg

The Team Leader is required to manage the performance of the individuals in his/her team through daily interactions, statistical analysis and call monitoring. This includes providing appropriate coaching...

from: jobplacements.com - More than 30 days ago

iSON Xperiences - Randburg

Set key performance indicators for agents and review agent performance according to KPI’s in conjunction with Contact Centre Manager on a regular basis Compilation, development and maintenance of descriptive...

from: executiveplacements.com - More than 30 days ago

iSON Xperiences - Randburg

Set key performance indicators for agents and review agent performance according to KPI’s in conjunction with Contact Centre Manager on a regular basis Compilation, development and maintenance of descriptive...

from: executiveplacements.com - More than 30 days ago

Randburg, Gauteng, South Africa

Assist the Customer Service Business areas through ongoing training and support and the revision and enhancement of existing processes where necessary Frequently visit assigned business areas and hold...

from: jobleads.co.za - 18 days ago

Cre8work - Johannesburg

Answering phones from customers professionally and responding to customer inquiries and complaints Identify customer needs, clarify information, research every issue and provide solutions and or alternatives...

from: jobplacements.com - 16 days ago

iSON Xperiences - Bryanston

Ensure that the customers are called and the resolution is confirmed before queries are closed. Ensure that customers are informed as to the progress of queries logged but not resolved. Main Responsibilities...

from: jobplacements.com - More than 30 days ago

Randburg, West Johannesburg, ZA

Perform any ad hoc tasks as and when required. Â NQF level 4/Matric No criminal record Fluency in English and/or Zulu and Sotho Computer literate Customer service experience highly advantageous Competencies... Negotiable

from: adzuna.co.za - 6 days ago