Inbound Customer Service Jobs in Randburg

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VODACOM PREPAID : CONTACT CENTRE AGENTS  

iSON Xperiences - Randburg

Passionate about ensuring that the customer receives excellent service Ensure that quality standards are met. Customer service experience highly advantageous Perform any ad hoc tasks as and when required...

from: jobplacements.com - 7 days ago

M-KOPA Contact Centre Agent (Tshivenda , Xitsonga and Afrikaans )  

iSON Xperiences - Randburg

Must be able to present benefits/opportunities of the sales or service in an effective manner. Exercise appropriate soft skills when dealing with difficult customers. Main Responsibilities will include...

from: executiveplacements.com - 12 days ago

SASSA - Team coach  

iSON Xperiences - Randburg

Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Previous Team leader experience within a Contact Centre environment (Customer Service /Messaging...

from: executiveplacements.com - More than 30 days ago

VODACOM SAVES / RETENTIONS  

iSON Xperiences - Randburg

Communication to customers telephonically and via email. Listening attentively to customer queries. Adhering to service level agreements. Working Hours Monday -Friday 7:30 - 18:00 Achieve churn and up/cross...

from: jobplacements.com - More than 30 days ago

M-KOPA Team Leader  

iSON Xperiences - Randburg

Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Quality management/improvement through call evaluations for each agent weekly Agent utilization...

from: executiveplacements.com - More than 30 days ago

VODACOM PREPAID : CONTACT CENTRE AGENTS  

iSON Xperiences - Randburg

Escalating faults that cannot be concluded on first contact. Listening attentively to customer queries. Fluency in English and/or Zulu and Sotho Be professional and polite always. Perform any ad hoc tasks...

from: jobplacements.com - More than 30 days ago

Customer Engagement Agent (Inbound & Outbound)- 6 Months Fixed Term Contract  

Randburg, Gauteng, South Africa

Contribute to effective retentions of customers through excellent query resolution. Show tolerance and patience in understanding customer complaints, and ability to positively turnaround the call. Contribute...

from: jobleads.co.za - More than 30 days ago

Customer Engagement Agent (Inbound & Outbound)  

Randburg, Gauteng, South Africa

Ensuring that electronic communication received within the Customer Service Division is handled efficiently in line with SLA’s and standards. Distribution of Skytrax Service Requests after in-depth investigation...

from: jobleads.co.za - More than 30 days ago

Inbound Call Centre / Customer services (3-month contract)  

Isilumko Staffing (JHB) - Johannesburg

No less than 2 years' experience within banking / financial services customer care / inbound call centre Qualifications and experience: Communication Overcome client objections

from: jobplacements.com - 16 days ago

Inbound Call Centre Agent - Banking (3-month contract)  

Isilumko Staffing (JHB) - Johannesburg

Requirements: Must have inbound call centre/customer service experience.

from: jobplacements.com - 17 days ago


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