VODACOM PREPAID : CONTACT CENTRE AGENTS
View Job
- Company iSON Xperiences - View more jobs
- LocationRandburg
- Job TypePermanent
The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. […]
Answering inbound calls timeously.
Be professional and polite always.
Listening attentively to customer queries. […]
Ensure that quality standards are met.
Be knowledgeable about relevant products and procedures.
Providing relevant information to ensure First Call Resolution. […]
Escalating faults...
4 days ago from: jobplacements.com
View JobRefine your search
- Filter by Job Title
- Technical Sales Manager (5)
- Call Centre Manager (4)
- Sales Manager (4)
- Real Estate Admin Assistant (3)
- Call Centre Sales Supervisor (2)
- Filter by Location
- Cape Town (28)
- Johannesburg (14)
- Pretoria (10)
- East London (6)
- Durban (3)
- Related Searches
- Agents Training
Related Job Offers
Call Center Agent – Training Provided
Talent Wise Recruitment - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa
Verbal and written communication skills. Requirements:
Field Sales Agent - Management Training Program
Real Promotions - Gauteng, ZA
Work Ethic: A strong desire to succeed, with a willingness to work hard and achieve personal and company goals. Job title : Field Sales Agent - Management Training Program Deadline : April 21, 2025 Sales...
Outbound sales call centre agents. Full in house training.
Elion - Westville, 14, Westcott Road, Dawn Crest, eThekwini Ward 92, Durban, eThekwini Metropolitan Municipality, KwaZulu-Natal, 3629, South Africa
Sales experience preferred but not essential Handles pressure well
Call Center Agent – Training Provided
Talent Wise Recruitment - Pretoria, City of Tshwane Metropolitan Municipality, Gauteng, 0126, South Africa
Verbal and written communication skills. Requirements:
Call Centre Manager
RareCruit - Cape Town
Develop and implement support workflows and standard operating procedures (SOPs). Produce regular reports on team performance and customer satisfaction. Ensure agents are well-trained in product knowledge...