Call Center Manager: Operations Principal market related  

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  • Company Nutun - View more jobs
  • Salarymarket related
  • LocationSandton, Gauteng, South Africa
  • Job TypePermanent
Description

To effectively lead and manage an efficient operation within the branch by means of strategy implementation, client retention, revenue enhancement, derisk amortization negative impact, people, stakeholder, and performance management. Ensuring the delivery of superior quality customer service and the achievement of key performance indicators (KPI's). Additionally, accountable for managing and motivating direct and indirect reportees towards achieving organizational goals. […]
Management of day-to-day operations, including but not limited to effective resource planning, recruitment, staff welfare...

8 days ago from: pnet.co.za

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