Service Centre Operations Manager Jobs

The Legends Agency - Durban

Promote staff training and development, leveraging available opportunities or creating new solutions in collaboration with national training specialists. Build and maintain strong rapport with key clients... R720000 - R960000

from: executiveplacements.com - More than 30 days ago

Lesaka Technologies - 2196 Johannesburg, South Africa (+1 location)

A vacancy exists for a Technical Support Specialist within Kazang Insights – Micro Merchant Division , in Rosebank, Johannesburg . Assist with UAT and troubleshooting on POS and CRM-related matters. Ensure...

from: simplify.hr (+1 source) - 2 days ago

Callforce Direct - Sandton

Monitor dialler performance and adopt real-time adjustments to achieve campaign objectives. Previous experience working in a contact centre environment. Maintain and optimize calling lists, ensuring efficiency...

from: jobplacements.com - More than 30 days ago

Cape Town, Western Cape, South Africa

A Shared Service Centre (SSC) Manager plays a critical role in our UK organisation, overseeing and managing the shared services function in Cape Town, South Africa to enhance efficiency, cost-effectiveness...

from: jobleads.co.za - 8 days ago

Rentokil Initial - Claremont, Western Cape

A Shared Service Centre (SSC) Manager plays a critical role in our UK organisation, overseeing and managing the shared services function in Cape Town, South Africa to enhance efficiency, cost-effectiveness...

from: workable.com - 15 days ago

Cape Town, Western Cape, South Africa

Performance Optimization: Track and achieve key metrics like first contact resolution (FCR), average handling time (AHT), and customer satisfaction (CSAT/NPS). Retention Strategies: Work closely with marketing...

from: jobleads.co.za - 21 days ago

Y Recruit - Pretoria, Gauteng

Answering agents’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by agents Leading team meetings, asking questions to better...

from: compujobs.co.za - 21 days ago

Initiate International - Johannesburg, Gauteng

Performance Optimization: Track and achieve key metrics like first contact resolution (FCR), average handling time (AHT), and customer satisfaction (CSAT/NPS). Retention Strategies: Work closely with marketing...

from: compujobs.co.za - 24 days ago

South Africa

If you’re prepared to lead a talented team and contribute to creating world-class player experiences, Our Client wants to hear from you! Apply now and join them on their exciting journey in the dynamic...

from: jobleads.co.za - More than 30 days ago

South Africa

KPI Management: Monitor key performance metrics such as first contact resolution (FCR), average handling time (AHT), and player satisfaction (CSAT/NPS). Our Client is on the hunt for a dynamic Call Centre...

from: jobleads.co.za - More than 30 days ago