Service Desk Team Lead Jobs

FACT - Centurion

Deliver prompt and effective resolution to IT issues while maintaining high customer service standards. Maintain accurate and up-to-date IT documentation – including asset registers and troubleshooting...

from: jobplacements.com (+1 source) - 7 days ago

Telesure Investment Holdings - Gauteng, ZA

Maintain and renew a deep knowledge and understanding of the organisation's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards... Not specified

from: mrjobs.co.za - 20 days ago

Netsurit - Gauteng, ZA

Identify opportunities for service improvements and additional offerings. Analyze service performance data to identify trends and areas for improvement. Ensure adherence to industry best practices, security... Not specified

from: mrjobs.co.za - 3 days ago

Twiga Consulting - Brits, Bojanala (Rustenburg), South Africa

-Call ManagementoEstablish and enforce the Service Desk's service level agreements in consultation withBusiness andoIT strategic objectives to establish incident and request resolution expectations andtimeframesoCoordinate...

from: pnet.co.za - 2 days ago

Logicalis - Western Cape, ZA

The candidate should ideally have 1-2 years’ experience working in a managed services or similar IT environment and possess a high level of customer service, technical skills and multi-tasking. Identify... Not specified

from: mrjobs.co.za - 26 days ago

ADvTECH - Gauteng, ZA

Identifies and communicates risks, trends, and possible solutions to the Application Support Team Lead to analyze, document and raise with the BACs. Escalates issues to appropriate parties (App Support... Not specified

from: mrjobs.co.za - 20 days ago

Nigel Frank International - Johannesburg,Cape Town, Johannesburg, South Africa

Minimum of 7 years of experience in IT service management within a large enterprise IT environment. Implement strategies to improve IT service delivery across multiple campuses. Oversee IT Event, Incident...

from: pnet.co.za - 10 days ago

Teraco - Gauteng, ZA

Plan and implement preparation activities that may be required for major client deployments, and/or execute on a plan provided by Service Delivery Manager / Management to ensure high client satisfaction... Not specified

from: mrjobs.co.za - More than 30 days ago