Assistant Manager Employee Engagement Officer
View Job- Company EXL South Africa - View more jobs
- SalaryNot specified
- LocationSouth Africa, ZA
- Job TypePermanent
In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures is paramount to ensure operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related to claims. Emphasizing customer satisfaction...
29 days ago from: mrjobs.co.za
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