Help Desk Support Technician
View Job- Company Easi Telecom - View more jobs
- LocationUmhlanga Rocks, eThekwini Metropolitan Municipality, KwaZulu-Natal, 4320, South Africa
- Job TypePermanent
The Ideal Candidate must have Strong Knowledge of Networking and Ideally Mikrotik Experience
and will provide technical assistance and support for incoming queries and issues related to Internet, Connectivity and Telephone Issues. They are responsible for diagnosing and troubleshooting technical problems, providing solutions, and ensuring excellent customer service to end users. […]
• Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.
• Assist users with password resets, account setup, and access-related issues.
• Escalate complex issues...
5 days ago from: freerecruit.co.za
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