CRM & Marketing Automation Specialist  

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Description

Manage the process for customer communication across key engagement channels (email, WhatsApp, SMS, in-app, and push notifications). […]
Implement A/B testing and other innovative communication techniques to stay ahead of the competition. […]
Manage Core Communication processes, including mandatory, transactional, and account-related communications to enhance customer experience. […]
Leverage automation and artificial intelligence to deliver innovative solutions, increasing digital customer share and reducing costs. […]
Define and analyze customer segments, creating custom optimization plans to...

6 days ago from: mrjobs.co.za

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