Customer Service Representative - US Insurance Campaign  

• Company WNS Global Services SA - View more jobs
• SalaryNot specified
• LocationWestern Cape, ZA
• Job TypePermanent

Be required to proactively contact customers both by telephone and in writing.
This will require both inbound and outbound calling, most of which will involve ‘telephone dialer’ activity; Be required to work to agreed quality standards and within agreed timescales; Be responsible for proactively developing and maintaining your specialist industry, business and system knowledge; Be responsible for managing complaints and ensuring the compliance of these; Need to liaise with both internal and external colleagues throughout the business and externally with customers; Have knowledge of debt collection...

21 days ago from: mrjobs.co.za